# Solutions for Every Stage of Your Database Journey From day-to-day managed support through to AI-ready analytics infrastructure, Smart Associates wraps your data platforms in deep engineering expertise. Three pillars of capability, one team of specialists. ## Choose Your Starting Point Every engagement starts with a conversation, not a contract. Tell us where you are, and we will recommend the right combination of services. ### Pillar 1: Database Support & Platform Longevity Expert-staffed managed support, OS hardening, and migration planning for IBM® Netezza®. From legacy PureData appliances through to the latest N4001. - Netezza Support Plus (9×5 or 24×7) - NZ Controller (web GUI + OS hardening) - IBM EOS planning and migration advisory - Hardware replacement cover [Explore Netezza Solutions](https://smart-associates.biz/solutions/netezza-support-plus/) ### Pillar 2: Database Governance & Observability Purpose-built automation for database operations. Replication, access control, system health, data quality, and workload governance across Netezza, PostgreSQL, and Oracle. - Smart Database Replication - Smart Access Control (LDAP/Entra ID) - Smart System Management (tuning, curation) - Smart Health Check (independent audit) [Explore Governance Tools](https://smart-associates.biz/products/smf/) ### Pillar 3: AI-Ready Database Infrastructure Feature Factory is our open source ML platform that turns your data warehouse into a production machine learning environment. Full MLOps lifecycle, in-database execution, regulatory compliance built in. - Feature Factory (open source ML platform) - AI Readiness Assessment - PostgreSQL, Greenplum/Cloudberry, Netezza, Databricks - GDPR, CCPA, and EU AI Act compliance [Explore AI Infrastructure](https://smart-associates.biz/products/feature-factory/) ## The Full Picture Every solution below maps to one of our three pillars. Click through for full details, pricing, and how each one fits into your environment. ### Database Support & Platform Longevity Most Popular #### Netezza Support Plus Expert-staffed managed support covering incident response, performance tuning, proactive monitoring, and IBM liaison. Available in three tiers to suit your organisation’s needs. - 24/7 or business-hours cover depending on tier - Named engineers, not a call centre - Proactive alerts before problems surface - IBM EOS planning and CP4D guidance [Explore Netezza Support Plus](https://smart-associates.biz/solutions/netezza-support-plus/) #### NZ Controller Modern web GUI for legacy PureData hardware, plus optional OS hardening that containerises the vulnerable RHEL6 host inside a patched Enterprise Linux 9 shell. - Browser-based system management - Hardware and firmware diagnostics - RHEL6 vulnerability elimination - Fully reversible (original RAID preserved) [Explore NZ Controller](https://smart-associates.biz/products/nz-controller/) #### Netezza Decommissioning Secure data erasure, factory reset, and system preparation for reuse or recycling. Forensic-grade data destruction performed by engineers who know Netezza at every level. - Forensically unrecoverable data erasure - Factory settings restoration - System-level cleanup (users, NFS, LDAP) - Parts recovery for remaining appliances [Explore Decommissioning](https://smart-associates.biz/solutions/netezza-decommissioning-service/) ### Database Governance & Observability #### Smart Database Replication Reliable, auditable data movement between Netezza systems and across platforms. Configured once, monitored continuously, with full alerting on lag or failure. - Netezza-to-Netezza replication - Cross-platform: PostgreSQL, Oracle targets - Incremental and full-refresh modes - Managed via SMF Control Studio [Explore Smart Database Replication](https://smart-associates.biz/solutions/smart-database-replication/) #### Smart Access Control Enterprise-grade user provisioning and privilege management. Automate the auditable parts of access management and integrate with your directory services. - LDAP/Active Directory/Entra ID integration - Role-based access templates - Privilege audit trails and reporting - Bulk user provisioning and de-provisioning [Explore Smart Access Control](https://smart-associates.biz/solutions/smart-access-control/) #### Smart System Management Proactive system health, workload governance, and automated housekeeping. SuperTuning identifies performance gains your team does not have time to find manually. - SuperTuning: continuous query analysis - SuperGovernance: workload and resource controls - SuperCuration: automated data lifecycle - System event and alert management [Explore Smart System Management](https://smart-associates.biz/solutions/smart-system-management/) #### Free Smart Health Check Report Download and run a free diagnostic binary on your Netezza or CP4D system. Email the output to Smart Associates and receive a detailed health check report at no cost. - Obligation-free diagnostic report - Legacy Netezza and CP4D versions available - Software audit, hardware analysis, performance insights - No data leaves your site until you send it [Get Your Free Report](https://smart-associates.biz/solutions/free-smart-health-check-report/) ### Predictive Analytics & ML #### Feature Factory Open source ML platform for in-database feature engineering, model training, scoring, and governance. Full MLOps lifecycle without moving data out of your warehouse. - Automated feature engineering and model training - In-database scoring and deployment - GDPR, CCPA, and EU AI Act compliance - PostgreSQL, Greenplum/Cloudberry, Netezza, Databricks [Explore Feature Factory](https://smart-associates.biz/products/feature-factory/) #### AI Readiness Assessment A structured assessment of your organisation’s AI readiness. We evaluate your data infrastructure, team capabilities, governance maturity, and regulatory exposure, and deliver a clear roadmap. - Data infrastructure readiness assessment - Team capability and skills gap analysis - Governance and compliance maturity review - Prioritised AI adoption roadmap [Explore AI Readiness Assessment](https://ai-healthcheck.smart.associates/) ## From First Call to Full Cover We keep the process simple. No lengthy procurement cycles. No vague scope. Just fast, practical engagement from engineers who have seen every database scenario. 1. **Discovery Call** We talk through your environment, pain points, and goals. Usually 30 minutes. No sales pitch. 2. **Assessment** We review your system configuration, platform, workload profile, and operational exposure. 3. **Proposal** You receive a clear, fixed-price proposal. No hidden costs. No vague day-rate estimates. 4. **Onboarding** We connect to your environment, set up monitoring, and begin active cover within days.